30 Day Glow Guarantee
We’re confident you’ll see a glow—and feel it too. But if you’re not happy, neither are we.
This business was built on a deep passion for skin health and a desire to make a positive impact. We’re truly grateful every time you choose to spend your hard-earned money on our handcrafted products, and we want you to love them just as much as we do.
If you don’t see an improvement in your skin’s health, radiance, or vitality within 30 days, we’ll gladly offer a full refund or a product replacement—your choice.
To be eligible, we just ask for a few things:
Give it 30 days – That’s the minimum time it takes for your skin to complete a renewal cycle and for visible results to start to appear (4-6 weeks). Make sure the product is used consistently and as directed to ensure best results possible.
✔️ Review ingredients before purchase: Customers are responsible for reviewing ingredient lists and ensuring products are suitable for their personal needs. We cannot offer refunds for reactions related to known or disclosed allergens or sensitivities.
✔️ Give it time: Please allow 28 days of consistent use, as this is the minimum time needed for skin cell turnover and visible results.
✔️ Use as directed: Products must be used according to the instructions on the label.
✔️ No more than half used: No more than approximately 50% of the product should be used to qualify for a return or replacement.
✔️ Product return required: You may return the product by mail or drop it off in person (if local). If a replacement requires shipping, the customer is responsible but we offer $10 flat rate to keep it affordable - we pay the rest.
✔️ Return the product – You’re welcome to drop it off in person (if local), or return it by mail. Customers are responsible for the cost of return mail but we offer a $10.00 flat rate to help keep it affordable.
Choose from:
- A) A full product price refund to your method of purchase
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B) A store credit for the value of the product (sent as either a discount code or virtual gift card for future use)
- C) Choose a similar product as a replacement (if product cost is different you can pay the additional amount or we will refund the difference)
- D) Use no more than half – We ask that no more than about half of the product has been used—just enough to give it a fair try. This helps us keep our guarantee sustainable for our small-batch, handmade approach.
